Service & Refund Policy

Last updated: 1 November 2026

This policy explains GetIntoCampus services, student fees, payment stages, cancellations and refunds. GetIntoCampus is an education counselling brand operated by STRITMEDIA (sole proprietorship of Pawan Kumar Rai). We provide independent education information, counselling and admission assistance. We are not a college, an examination body or a counselling/allotment authority.

At a glance: the first career and college discussion is free. Medical counselling has fixed packages; B.Tech support is quoted individually; our MBA counselling service carries no GetIntoCampus student fee. Paid medical and B.Tech work starts with a 20% instalment after consultation if you choose to proceed, followed by agreed stages. The cancellation and refund rules below apply to GetIntoCampus service fees.

1. Your free first consultation

The initial discussion about your career, circumstances and college options is free. You may discuss suitable colleges and ask how our services work before deciding whether to engage us. An enquiry or free consultation does not commit you to a paid package or guarantee admission.

2. Medical counselling services and prices

For admission in India, medical counselling means guidance and support with the relevant central and/or state admission-counselling processes. The India counselling packages do not offer a direct college application route outside the applicable official process. Overseas medical-study support has a different scope, described below.

Standard NEET & MBBS counselling packages

Starter — ₹9,999, including applicable taxes. Detailed college-option, budget, shortlisting and historical cutoff/rank guidance, with a strategy discussion.
Advanced — ₹24,999, including applicable taxes. Starter support plus MCC and state counselling support, choice planning, documentation guidance and round-related updates within the agreed scope.
Premium — ₹49,999, including applicable taxes. Advanced support plus dedicated counselling, choice-filling assistance, round strategy, NRI/management quota guidance within the official state counselling process, fee/bond review and reporting support within the agreed scope.

NRI MBBS counselling packages

Starter — ₹49,999, including applicable taxes. Profile and eligibility guidance, an initial college shortlist, registration support and a document checklist within the agreed scope.
Advanced — ₹99,999, including applicable taxes. Starter support plus detailed college planning, multi-state counselling guidance, choice-filling assistance and round-related support within the agreed scope.
Premium — ₹1,49,999, including applicable taxes. Advanced support plus broader college planning, priority document guidance, counselling-round and admission-reporting assistance within the agreed scope.

The standard and NRI package groups have different service scopes. Agree the package, included work and support period before paying. See the NRI counselling page for its package descriptions. The payment, cancellation and refund rules below also apply to NRI counselling services.

See the medical counselling package page for the service descriptions. Before paying, agree which counselling processes, states, rounds, intake and support period your engagement covers. College predictions and historical cutoffs are guidance, not an allotment or admission promise.

Overseas MBBS counselling packages

Starter — ₹24,999, including applicable taxes. Country and budget analysis, university shortlisting, published fee and examination-record research and a strategy discussion within the agreed scope.
Advanced — ₹49,999, including applicable taxes. Starter support plus application and document guidance, institutional offer follow-up, visa-document guidance, pre-departure planning and process-related support within the agreed scope.
Premium — ₹79,999, including applicable taxes. Advanced support plus dedicated counselling, fee-payment process guidance, post-arrival orientation support, licensing-examination planning resources and joining-related assistance within the agreed scope.

These overseas packages are separate from the India and NRI counselling packages. Confirm the countries, institutions, applications, included activities and support period in writing before paying. See the overseas MBBS guide for package descriptions. Institutional admission, visa, examination and professional-registration decisions remain with the relevant authorities; counselling does not guarantee an outcome. The payment, cancellation and refund rules below apply to GetIntoCampus overseas service fees as well.

3. B.Tech and MBA services

B.Tech: the GetIntoCampus fee is quoted individually according to the student's requirements and the agreed work. This may include comparing universities, assisting with a specified number of applications and arranging campus visits where agreed. Confirm the included applications, activities, total fee and any applicable taxes before payment. There is no universal B.Tech package price or automatic unlimited-application commitment.

MBA: we do not charge students a GetIntoCampus counselling/admission-assistance fee. We are paid mostly by colleges for these services. College tuition, entrance-examination fees and any other institutional or official charges remain separate.

4. Agreeing the work before you proceed

The service scope, total GetIntoCampus fee and payment stages must be agreed with the student and/or parent before paid work begins. Confirm the included processes or applications, work to be performed, support period, important deadlines and any exclusions. Keep the quotation, service confirmation and payment records so that both sides can review what was agreed.

If you request additional work or a change in scope, any additional fee and payment stage must be agreed before that additional paid work starts. A conversation about a college does not itself establish an official institutional relationship or give us authority to decide admission.

5. Payment stages

For paid medical and B.Tech services, 20% of the agreed service fee is paid after the free consultation, only if you choose to proceed. The remaining amount is paid in stages agreed with the student and/or parent. Later instalment percentages and milestones depend on the engagement; they are not automatically the same for every client.

The initial 20% is a service-fee instalment. It is not an automatically non-refundable booking charge. The refund rules in section 7 apply to the fees paid.

6. College charges and how our business is funded

GetIntoCampus service fees are separate from college tuition, official registration/application fees, counselling security deposits, hostel charges and other third-party charges. College fees are paid directly to the institution. Confirm official charges, payment instructions and the recipient's refund rules with the relevant institution or authority. Our service-fee refund policy does not determine the refund of money paid to a college or authority.

Any additional application, travel, campus-visit or other third-party cost should be identified and agreed before you incur it. Do not assume that such costs are included in a GetIntoCampus quote unless the scope says so.

Some colleges remunerate GetIntoCampus for counselling and admission-related services. We do not act as a lead broker. Institution-specific relationships vary; a college listing or guide is not a claim that we are its official website or admissions office. You may ask about the relevant relationship before proceeding. Our remuneration does not give us control over eligibility, merit lists, seats or allotment decisions.

7. Cancellation and refund rules

If GetIntoCampus cannot deliver the agreed service: a full refund of the GetIntoCampus fees paid for that agreed service applies.
If you cancel before work starts: a full refund of the GetIntoCampus fees paid applies, including the initial instalment.
If you cancel after some work has been completed: we review the agreed scope, completed work, unperformed work and payments with you. We mutually agree a proportionate refund for work that you have paid for but that has not been performed. There is no automatic flat 20% cancellation deduction.

Agreed refunds are paid within 7 working days. Where a bank or payment service is involved, its display or settlement time may depend on that provider. Ask us for confirmation of the refund payment.

An admission or allotment outcome is different from delivery of an agreed counselling service. We do not sell seats or guarantee admission. This distinction does not remove your full-refund entitlement where GetIntoCampus cannot deliver the service that was actually agreed.

8. How to request cancellation or a refund

Contact hello@getintocampus.com, call +91 82270 23952, or discuss it with us at our counselling office. In-person discussion is available, but it is not a requirement for making a request.

Please identify the student, the service and the payment concerned, and share available payment/service records and the reason for the request. This helps us review the work and refund with you. Do not email full payment-card details, passwords or unnecessary identity documents. For a partial cancellation, we will discuss what has and has not been completed with you before agreeing the proportionate refund.

9. Official processes and your participation

Eligibility, official schedules, merit, seat availability, category rules and institutional/authority decisions govern admission. Guidance, choice planning, application assistance or a campus visit cannot reserve a seat, waive eligibility rules or guarantee admission, a scholarship or a placement outcome.

Provide accurate information and genuine documents, review the choices and details submitted in your name, and follow the relevant official notices and deadlines. Confirm the specific tasks GetIntoCampus has agreed to support and those you must complete yourself. Use the relevant official portal for registrations and allotment decisions.

10. Information, privacy and existing commitments

College guides and historical statistics support your research. Check current fees, eligibility, schedules and programme details with the relevant institution or authority before acting or paying. Our Privacy Policy explains how we handle enquiries and service-related information. See our Terms & Conditions for website-use terms.

For an existing paid engagement, retain your agreed service terms and contact us with any question. This page does not remove your statutory rights or a more favourable commitment already made to you.

11. Contact and concerns

GetIntoCampus — operated by STRITMEDIA (sole proprietorship of Pawan Kumar Rai)
GetIntoCampus counselling office: Office 701, Aurora Waterfront, Sector V, Salt Lake, Kolkata, West Bengal, India.
Email: hello@getintocampus.com
Phone: +91 82270 23952

Please contact us if a charge, service commitment or refund needs clarification. We can review the agreed scope, payments and work with you. Nothing in this policy restricts any consumer remedy available to you under applicable law.